A launch request ticket is prepared by the Broker and delivered in the ICA file. GOOGLE EXCLUT TOUTE GARANTIE RELATIVE AUX TRADUCTIONS, EXPRESSE OU IMPLICITE, Y COMPRIS TOUTE GARANTIE D'EXACTITUDE, DE FIABILITÉ ET TOUTE GARANTIE IMPLICITE DE QUALITÉ MARCHANDE, D'ADÉQUATION À UN USAGE PARTICULIER ET D'ABSENCE DE CONTREFAÇON. For details on configuration, see Add and manage applications. Sign into the Citrix Workspace app virtual desktop and launch your virtual app session and reproduce the issue to collect logs. Click the ellipsis button in Secure Private Access, and then click. Now connect to the Secure Private Access service and duplicate the issue you are facing. Go to the Secure Private Access admin portal. Possible causes: Communication issues between the controller and the VDA, issues experienced by the Broker Service while creating a prepare request, or network issues resulting in the VDA not accepting the request. (Haftungsausschluss), Ce article a été traduit automatiquement. GOOGLE LEHNT JEDE AUSDRÜCKLICHE ODER STILLSCHWEIGENDE GEWÄHRLEISTUNG IN BEZUG AUF DIE ÜBERSETZUNGEN AB, EINSCHLIESSLICH JEGLICHER GEWÄHRLEISTUNG DER GENAUIGKEIT, ZUVERLÄSSIGKEIT UND JEGLICHER STILLSCHWEIGENDEN GEWÄHRLEISTUNG DER MARKTGÄNGIGKEIT, DER EIGNUNG FÜR EINEN BESTIMMTEN ZWECK UND DER NICHTVERLETZUNG VON RECHTEN DRITTER. For each opened developer tool window, click Console. {{articleFormattedModifiedDate}}. It is recommended to access only a valid private IP address from the clients. In the case of Kiosk mode, files can be saved to a USB removable device. (Aviso legal), Este artigo foi traduzido automaticamente. If these do not solve the issue, contact Citrix Support with the error code along with the respective transaction ID. Possible causes: All VDAs are in use (for single-session OS VDAs), or all VDAs have reached the configured maximum concurrent sessions allowed (for multi-session OS VDAs). Ensure that the configuration looks correct. Retrying to launch app/desktop may help. Verify that there are single-session OS VDAs available for connections. There is a search box that you can use if looking for a specific fault. For details, see. The VDA, or the delivery group to which the VDA belongs, is set in maintenance mode. Consider increasing the application setting. Check if the resource location is chosen correctly for the destination in the application domain table (Secure Private Access > Settings > Application Domain). Ensure that the hypervisor tools are installed on the VM. The following error is returned by the Citrix Gateway to Citrix CWA app when application/desktop launch fails:Failed to launch session . Please contact your administrator for more information about the error." Solution For Static virtual Desktops: Same destinations are not used in multiple applications (HTTP, HTTPS, TCP, UDP). If no session exists, review the event logs on the client and on the VDA for any errors. In order to connect to Bloomberg Anywhere using HTML5, use the following steps: Access https://bba.bloomberg.net on your browser that supports HTML5. Check if the back end server that the end user is trying to connect is up and running and is able to receive the requests. Please try again, Secure Browser Service - DNS lookup/connection errors, CWA Web - DNS lookup/connection errors for Web apps, Direct access disabled for clients other than Citrix Secure Private Access, One or more apps not listed in the user dashboard, Network connectivity reachability issue with Citrix Secure Access client, Proxy server interfering client connectivity with service, Untrusted server certificate issue is observed, Invalid server certificate issue is observed, Login failed as configuration is empty for the user, Connection terminated by the network or end user, Configuration download failed as session is expired, Citrix Secure Access client failed to log in, Control channel establishment failed as the session expired, Control channel establishment failed because of network issue, Unable to logoff as session is terminated, Application launch failed as session is expired, Application Launch failed because of license issue, Application launch failed as access is denied by service, Application launch failed as the client is unable to reach the service, Application launch failed as policy evaluation and config validation failed, Application launch failed because of issues in application domain table, Client closed the connection with Secure Private Access service, Failed to fetch configured application destinations list, Enhanced security policy is bound to the HTTP application, Unable to establish end-to-end connection, Application launch failed because of network connectivity issues, Connector appliance is failed to register to Secure Private Access service, Connectivity issue with Connector Appliance, Connectivity issues with Connector Appliance and back-end private TCP/UDP servers, Connector appliance fails to resolve DNS for FQDNs, Failed to connect or send data to the private service IP or FQDN, No access policy associated with the application, https://www.citrix.com/buy/licensing/product.html, Unable to spot application for accessed destination, Configuring network settings on the Connector Appliance administration page, Connectivity issues with Connector Appliance and backend private TCP/UDP servers, Connection establishment failure between Citrix Cloud and on-premises connectors, Enhanced security policies - Secure Browser Service misconfiguration, Enhanced security policies - policy misconfiguration, TCP/UDP apps - Configuration exceeds max allowed length, TCP/UDP Apps - Secure Browser Service redirect misconfiguration, TCP/UDP Apps - No routing domain entry for a given FQDN, Connection terminated by the network and or end user, Control channel establishment failed due to network issue, Control channel establishment failed due to insufficient IIPs, Application Launch failed as session is expired, Application launch failed due to network connectivity issues, 0x180001, 0x18001A, 0x18001B, 0x18008A, 0x1800A9, 0x1800AA, 0x1800AB, 0x1800AC, 0x1800AD, 0x1800AE, 0x1800AF, 0x1800B0, 0x1800B1, 0x1800B2, 0x1800B3, 0x180048, Single sign-on errors, Connection establishment failure between Citrix Cloud and on-premises connectors, SAML SSO failure, Invalid app FQDN, User not subscribed to the application, Misconfigured as WebApp, Disabled for clients other than Citrix Secure Private Access, Contextual policy rule is likely conflicting with the Secure Browser Settings, Enhanced security policies are likely misconfigured, Apps restricted by contextual policy, Access denied due to policy configuration, 0x10000001, 0x10000002, 0x10000003, 0x10000004, Citrix Secure Access client login failure due to Network Issue, Citrix Secure Access client login failure due to Proxy in the middle, Citrix Secure Access client login failure due to untrusted Certificate Authority, Citrix Secure Access client login failure due to Invalid Certificate, Citrix Secure Access client login failure due to configuration issue, Citrix Secure Access client login failure due to connection failure, Citrix Secure Access client login failure due to expired session, Citrix Secure Access client login failure due huge configuration list, Citrix Secure Access client login failure due to control channel creation failure, Citrix Secure Access client login failure due Control channel creation failure, Citrix Secure Access client Logout Failure as session already expired, Citrix Secure Access client Log out Failure as session already timed out, App access failed as access forbidden, TCP/UDP app launch is denied as per Policy, App access failed as the server is unavailable, App access failed as the access policy is disabled or user is not subscribed, App access failed as the routing entry is missing, Applications configuration download failure while log in, TCP/UDP app launch has failed during parsing Policy evaluation response, TCP/UDP app launch has failed with invalid result during policy evaluation, TCP/UDP app launch has failed with invalid resource location configuration, TCP app launch has failed due to unsupported Enhanced Security policy configured for the app, TCP app launch has failed due to unsupported Secure Browser Service redirection configured for TCP App, TCP/UDP app launch has failed as there is no application configuration found for the destination, TCP app launch has failed due to destination FQDN is too long, TCP app launch has failed because of destination IP is invalid, TCP app launch has failed during Connection establishment to Private TCP Server, UDP app launch failed because of IPV6 Address, UDP Traffic failed to deliver as Client connection lost, Unable to register the Connector Appliance, UDP network connection Initialization failure, 0x10000403, 0x10000404, 0x10000407, 0x1000040A, 0x1000040B, 0x1000040F, 0x10000410, Connection error, Control packet transmission failure, Error on reading Gateway service Control packet parsing failure, Error on writing Gateway service, 0x10000405, 0x10000408, 0x10000409, 0x1000040D, 0x1000040E, 0x10000412, Back-end Unreachable, UDP packet transmission failure, UDP packet receiving failure, Error on writing back-end, back-end closed the connection, Error in determining connection teardown reason, User context does not match the access rule conditions, Access policy not associated with the application, Policy evaluation results of multiple applications that the user might be entitled to, Search for the evaluated policy payload in the. A few users on that VPN accessing the gateway seem to be running into an issue whereby they start getting disconnected/reconnected (session reliability being invoked) and then finally get kicked off with Error 2517 showing up from Citrix Workspace. Ensure that the expected resource location has at least two Connector Appliances. (Aviso legal), Este texto foi traduzido automaticamente. Logging off idle or disconnected sessions. to load featured products content, Please If so, provision more multi-session OS VDAs. Try relaunching the session, if the problem persists, collect CDF logs and contact Citrix support. Start each if stopped. 本服务可能包含由 Google 提供技术支持的翻译。Google 对这些翻译内容不做任何明示或暗示的保证,包括对准确性、可靠性的任何保证以及对适销性、特定用途的适用性和非侵权性的任何暗示保证。, このサービスには、Google が提供する翻訳が含まれている可能性があります。Google は翻訳について、明示的か黙示的かを問わず、精度と信頼性に関するあらゆる保証、および商品性、特定目的への適合性、第三者の権利を侵害しないことに関するあらゆる黙示的保証を含め、一切保証しません。. no issues, but today citrix decided to stop launching desktop. The following are some FAQs to help you use this topic better. Check if the third-party servers are up and reachable. This can be due to a corrupt VDA software installation. By default, the delivery controller allows 10,000 concurrent VDA registrations. For the codes that do not have the resolution steps captured, contact Citrix Support. If not entitled, Contact Citrix Support to check the license. Microsoft Teams optimization supports the latest shim library version 1.8.0.12. The following sections provide resolution steps for most of the info codes. The Secure Private Access diagnostic logs capture the following events: Some log events such as failures have an associated info code. Check for reachability of the back-end server from inside the corporate network. Check if the client machine network is reachable. (Haftungsausschluss), Cet article a été traduit automatiquement de manière dynamique. Open chrome://inspect/#apps page in the Google Chrome browser of your Citrix Workspace app. For example, nslookup nssvc.dnsdiag.net on the client, the canonical name in the answer indicates the geo-specific server such as aws-us-w.g.nssvc.net. The session failed to launch. Add more machines to the affected Delivery Groups by adding more capacity to the hypervisor or by adding more hypervisors.
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